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The Judge Group
Swartz, MI | Full Time
$47k-58k (estimate)
1 Week Ago
Customer Service Specialist
$47k-58k (estimate)
Full Time | Business Services 1 Week Ago
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The Judge Group is Hiring a Customer Service Specialist Near Swartz, MI

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Customer Service Specialist - Flint, MI

Responsibilities :

  • Participate in low to moderately complex initiatives related to Customer Service.
  • Identify opportunities for process improvements.
  • Review and analyze basic or tactical Customer Service assignments.
  • Conduct research, evaluate alternatives, and recommend solutions.
  • Present recommendations for resolving low to moderately complex situations.
  • Exercise independent judgment while adhering to function-specific policies, procedures, and compliance requirements.

Qualifications :

  • 2 years of Customer Service, Financial Services, or Contact Center experience.
  • Equivalent demonstrated through work, consulting, training, military experience, or education.
  • 5 hours ago

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$47k-58k (estimate)

POST DATE

05/04/2024

EXPIRATION DATE

07/03/2024

WEBSITE

judge.com

HEADQUARTERS

FORT MYERS, FL

SIZE

3,000 - 7,500

FOUNDED

1970

TYPE

Private

CEO

TINA GANNON

REVENUE

$200M - $500M

INDUSTRY

Business Services

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About The Judge Group

The Judge Group provides staffing, corporate training and digital consulting services.

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The following is the career advancement route for Customer Service Specialist positions, which can be used as a reference in future career path planning. As a Customer Service Specialist, it can be promoted into senior positions as a Customer Service Team Leader that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Specialist. You can explore the career advancement for a Customer Service Specialist below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Service Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Service Specialist job description and responsibilities

Customer service specialists also listen to customer feedback and ensure that these are logged properly so that proper departments will be able to receive them.

02/03/2022: New Britain, CT

Maintained excellent customer relations and developed customer rapport * Resolved customers complaints on as needed basis * Effectively developed telephone communication skills.

01/27/2022: Lowell, MA

Customer agents talk to customers on behalf of businesses and companies.

01/30/2022: Rockford, IL

They help customers with their queries and complaints.

02/04/2022: South Bend, IN

A certified customer service specialist has a customer service job that entails speaking with customers regarding their orders or possible complaints.

01/31/2022: Rapid City, SD

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Specialist jobs

Certified Customer Service Specialist (CSS).

02/10/2022: Toledo, OH

Communicate as efficiently as possible.

01/12/2022: Gary, IN

Build lasting relationships with VIP users, develop open channels of communication and become a reliable advisor.

02/13/2022: Galveston, TX

Position requires thorough knowledge of product lines and the ability to exceed customer expectations.

02/17/2022: Pascagoula, MS

6-12 months of customer service experience and/or training; or equivalent combination of education and experience.

02/28/2022: Laramie, WY

Step 3: View the best colleges and universities for Customer Service Specialist.

Butler University
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